Thank you for your patience. Enter Product number or select to auto detect Step 3. Be careful not to push the paper in too far, which can cause paper jams. Disconnect the power cord Disconnect the power cord from the wall outlet. It is not under warrantly and I usually need forum assistance as I cannot pay for out of warranty help. This page requires Javascript. No software or drivers are available for this product with the selected operating system.

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By now I suspect you’ve already resolved the issue or given up.

Is my Windows version bit or bit? Do not mistake a locked carriage for a carriage that is stuck. Display Diagonal Size metric. Select Custom from the Size drop-down list or the Custom tab. I suggest you start with a Printer Reset.

HP Photosmart C All-in-One Overview – CNET

In the Name dialog box, type a name for the new custom size. HP Download and Install Assistant. If that doesn’t ;rinter it; try to save your project in a format readable by another application and try to print it from the other app.


This should fix the issue Regards,Suhail. If that does not fix the issue you may need to replace the print head. You would need to contact the HP help desk to find out if you can get one have the serial number of your machine on hand and what it would cost.

Open download list Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered.

Thank you for your patience. All forum topics Previous Topic Next Topic. Modify your browser’s settings to allow Javascript v7820 execute.

The paper might not be loaded far enough into the product. As you have already tried these steps and still having the issue, I would personally suggest you contact our HP phone support for further assistance. Remove all paper and check for a paper jam – if this is not the problem, turn off the printer and see if you can move the print cartridge carrier by hand.

HP Photosmart C7280 All-in-One Printer

Reload the paper Lower the output tray, and then slide the paper width guide out as far as it will go. The printer lights might flash, and the carriage might move. Les Dickinson Level 3 Expert Answers. Pay special attention to areas with copper contacts.


HP Photosmart C All-in-One Printer | HP® Customer Support

Never h mixed types of paper in the tray. Touch the lower left of the control panel. Remove the rear access door. Disconnect the power cord Disconnect the power cord from the wall outlet. Check for obstructions inside the tray. Power Adapter Voltage Required.

If it doesn’t see either then it is the printer and if it isn’t an ink issue. Apple Mac OS X Enter Product number or select to auto detect. In the Width and Length boxes, type the dimensions.

Open the cartridge access door.