Press F10 to save this setting and restart the computer. Windows 7 Hardware Compatibility https: I have found the best way to keep this from happening is to make sure in the device’s properties, that you have the checkbox UNCLICKED to allow the system to set the device to sleep. Browse more authentec inc. HP Fingerprint Reader Software. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites.

Uploader: Moogutaur
Date Added: 20 May 2009
File Size: 48.25 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 21400
Price: Free* [*Free Regsitration Required]

HP Fingerprint Reader Software. I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected.

All forum topics Previous Topic Next Topic. I would contact Authentec at support authentec. At least it was like that in my laptop. Under System Configurationlook for a Biometric Device option; if it exists, enable it. Information on how to install both softwares you will find in below guides: Contacta con el servicio de soporte Ponte en contacto con el equipo de soporte de Sony.

It is highly recommended that you print out these instructions as a reference during the installation process. Click Starttype device in the search field, and then select Device Manager from the search results list.


Locate the following registry subkey: Information and links in this thread may no longer be available or relevant. I haven’t tried downloading Authentec beta drivers for Win 7. Fingerrprint of the time you can use the Vista drivers for anything you can’t find in Windows 7.

If Windows has not sent the wake signal it will not repower, causing you to have to disable the device and reenable it from device manager. Under Select Series, choose Drivers. You may install now correct fingeprint reader driver and software. The fingerprint access manager software is listed.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Select the current operating systemaes2510a then scroll down to Software – Securityand expand the list. Download the newer version of the software using the instructions in the post immediately prior to your post.

Find new device drivers if you changed operating systems. The Virtual Agent is currently unavailable. Unless you update your drivers regularly you may face hardware performance issues.

AuthenTec AES2501B (EntréPad)

Message 6 of 6. Will keep checking for updates.

Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. When searching for drivers and software, you must use the specific product number of your computer.


HP Fingerprint Reader – Common Issues

I’ve reinstalled the 32 bits version of windows 7 on my computer HP pavilion dvca product number: Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it fingerpdint to collect the dust and dirt particles. Friday, July 17, 3: Under Models, choose Fingerprint.

My fingerprint reader works fine on the first logon. The biometric device is the hardware that controls the fingerprint reader.

Visita nuestra comunidad y comparte tus experiencias y soluciones con otros clientes de Sony. Did you cheked if the installed driver is version 2. Al continuar navegando por este sitio, aceptas este uso. It provides the unparalleled fingerprint imaging capability of TruePrint Technology wes2501a also full graphical cursor control of the menu, navigation and gaming applications.